Privacy policy
Privacy Policy
Last updated: March 8, 2026
FloraSkin operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). FloraSkin is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.
Depending on how you interact with our Services, we may collect the following categories of personal information:
Contact Details
- Name
- Shipping address
- Billing address
- Email address
- Phone number
Financial Information
- Credit or debit card information
- Payment confirmation details
- Transaction information
Account Information
- Username
- Password
- Preferences and settings
Transaction Information
- Products viewed or added to cart
- Purchase history
- Returns or exchanges
Communications
Information you provide when contacting customer support or sending inquiries.
Device Information
- IP address
- Browser type
- Device type
- Network connection information
Usage Information
Information about how you interact with the Services, including pages visited and actions taken.
Personal Information Sources
We may collect personal information from:
Directly From You
When you create an account, make a purchase, contact us, or interact with our Services.
Automatically
Through cookies and similar tracking technologies when you visit or use our website.
Service Providers
Third parties that help us operate the website, process payments, or deliver orders.
Partners or Third Parties
Marketing or analytics partners that help us improve our Services.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Provide and Improve Services
To process payments, fulfill orders, ship products, manage accounts, process returns, and improve the shopping experience.
Marketing and Advertising
To send marketing emails or promotions and display relevant advertisements based on your activity.
Security and Fraud Prevention
To verify accounts, monitor transactions, and prevent fraudulent or illegal activity.
Customer Support
To respond to inquiries and maintain communication with customers.
Legal Compliance
To comply with laws, respond to legal requests, or enforce our policies.
How We Disclose Personal Information
We may disclose your personal information in the following situations:
Service Providers
With Shopify, payment processors, shipping providers, analytics services, and other vendors that help operate our business.
Marketing and Advertising Partners
To provide targeted advertising or promotional services.
Legal Requirements
If required by law, legal process, or government request.
Business Transfers
In connection with a merger, acquisition, or business restructuring.
Relationship with Shopify
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.
Shopify collects and processes personal information about your interactions with our store in order to provide and improve its services.
To learn more about how Shopify uses your personal information, please review the Shopify Consumer Privacy Policy:
You may also manage your privacy preferences through the Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to third-party websites. These sites have their own privacy policies and we are not responsible for their content, privacy practices, or security.
Children's Data
Our Services are not intended for children under the age of 16.
We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will delete it promptly.
Parents or guardians may contact us to request deletion.
Security and Retention of Your Information
We take reasonable steps to protect your personal information. However, no system is completely secure.
We retain personal information only as long as necessary to:
- Provide Services
- Maintain accounts
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights and Choices
Depending on where you live, you may have the following rights:
Access
Request access to the personal information we hold about you.
Deletion
Request that we delete your personal information.
Correction
Request correction of inaccurate personal information.
Data Portability
Request a copy of your personal information.
Opt-Out of Targeted Advertising
You may request that we stop using your data for targeted advertising.
You may also manage communication preferences or unsubscribe from marketing emails at any time.
International Transfers
Your personal information may be transferred, stored, or processed outside your country.
Where required by law, we rely on approved legal mechanisms such as Standard Contractual Clauses to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updates will be posted on this page, and the Last Updated date will be revised accordingly.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Email:
florabare.co@gmail.com
Address:
13 Blackness Avenue
Dundee, SCT
DD2 1ET
United Kingdom